Privacy Policy

VB999's Privacy Policy — Your data is safe with us

When you use VB999, you share certain information with us. This page explains clearly what that information is, where it goes, how it's used, and who can see it.

Last Updated: January 2026 Currently applicable GDPR Compliant Never Sold to Third Parties
On This Page
Section 1 — What Information We Collect
Section 2 — Why Your Information Is Used
Section 3 — Who Your Information Is Shared With
Section 4 — How Long Your Information Is Retained
Section 5 — Cookies & Tracking
Section 6 — Your Rights
Section 7 — Security Measures
Section 8 — Policy Changes

By using VB999 (vb999.top), you are considered to have read and accepted this Privacy Policy. If you have any questions, Help CenterContact us at.

1 What Information We Collect

Vb999 only collects the information necessary to keep the platform running smoothly and to serve you effectively. Below, we break this down into two categories — what you provide directly, and what the system collects automatically.

Information you provide directly:

  • Mobile number and username provided at registration
  • National ID details and photos for KYC verification
  • Mobile banking number used at the time of payment (bKash / Nagad / Rocket)
  • Information provided and conversations held when contacting support
  • Any additional information added to your profile

What the system collects automatically:

  • Your device type, operating system, and browser version
  • IP address and approximate location (down to city level)
  • Time spent on the site, pages visited, and click activity
  • Gaming activity — betting history and win/loss records
  • Login times, session duration, and connection logs
What we never collect

VB999 never collects your mobile banking PIN, password, or OTP code. If anyone asks for this information, it is a scam — report it to support immediately.

2 Why We Use Your Information

We collect your data for one purpose only — to serve you better. VB999 does not share your information with advertising agencies or sell it to third parties. Below is a breakdown of exactly what data is collected and what it is used for.

Data Type What it's used for
Mobile Number Account verification, OTP delivery, payment linking
NID Details KYC verification, age confirmation, fraud prevention
Payment Information Deposit & withdrawal processing, transaction verification
Device & IP Information Security monitoring and multi-account detection
Gaming History Bonus calculation, VIP tier determination, and responsible gaming monitoring
Support Conversations Troubleshooting and service improvement

Gaming history serves a specific purpose — ensuring responsible gaming. If a member's betting patterns show unusual changes, the system flags this and, where necessary, sends the member an alert. This is part of VB999's commitment to player welfare.

3 Who your information is shared with

VB999 does not sell your personal information to third parties or share it for advertising purposes — that is a core commitment. In certain specific circumstances, however, limited data sharing may occur.

  • Payment Processor: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
  • Game Providers: Session data required to run the game — not linked to personal identity.
  • Legal Obligation: We may be required to disclose information in response to a lawful request from a government authority or law enforcement agency.
  • Fraud Prevention: Information may be shared with investigative authorities in cases of suspected money laundering or fraud.

When we are required to share data for legal reasons, we will endeavor to notify you in advance, unless prohibited by law. VB999 has no agreements to share your information with any marketing or advertising company.

Third-party websites or apps have their own privacy policies that apply when you visit them. Those platforms are outside VB999's control.

4 How Long We Retain Your Data

VB999 does not retain your information indefinitely. Each category of data has a defined retention period, determined by operational necessity and legal requirements.

  • Account data: may be retained for up to 5 years after account closure for legal compliance purposes
  • Transaction history: retained for up to 7 years under anti-money laundering regulations
  • KYC documents: retained for up to 5 years after account closure for regulatory compliance
  • Support conversations: retained for 2 years after the issue is resolved
  • Browsing logs: automatically deleted after 90 days
  • Marketing preferences: retained for the duration of membership or until consent is withdrawn

After the designated retention period, your data is securely deleted. You may request early deletion at any time; however, certain data may not be removable before the period ends due to legal obligations.

5 Cookies & Tracking

VB999's website and app use cookies. Cookies are small data files stored in your browser that make your experience smoother and more personalized. They are harmless and do not directly store personal information.

Keeping your login session active and verifying security. The site cannot function without these.

Which pages are visited most and where issues arise — used to improve the site.

Your language preference, theme, and last played game — remembered for your next login.

Detecting suspicious login attempts and preventing CSRF attacks.

You can disable cookies at any time through your browser settings. However, disabling essential cookies will prevent key features such as login and payments from working. The VB999 app uses local storage rather than cookies — this data remains on your device only.

6 Your Rights

As a VB999 member, you have important rights over your own data. To exercise these rights, contact our support team — requests are typically processed within 72 hours.

Right to Access

You may request to view all the information we hold about you.

Right to Rectification

You can request that any inaccurate or outdated information be corrected.

Right to Erasure

You may request deletion of your data, unless we are required to retain it by law.

Right to Restrict Processing

You can request that we stop processing your data for specific purposes.

Data Portability

You may request a copy of your data in a portable format.

Withdrawal of Consent

You can withdraw your consent to marketing communications at any time.

To exercise these rights, support@vb999.topEmail us at. Include "Privacy Request" in the subject line along with your registered mobile number. Your request will be processed after identity verification.

7 Security Measures

Vb999 follows the highest industry standards to protect your data — with security measures in place at both the technical and administrative levels.

  • All data transmissions are secured with TLS 1.3 encryption — no one can intercept them in transit
  • Sensitive data stored on our servers is protected with AES-256 encryption
  • Payment card data is processed in full compliance with PCI DSS standards
  • System access is restricted to authorized personnel only
  • Regular third-party security audits and penetration testing
  • 24/7 automated monitoring to detect suspicious activity

In the event of a data breach, VB999 will notify affected members within 72 hours and take all necessary action. Please note that the security of your device remains your own responsibility — use a strong password and never share your login credentials with anyone.

Two-Factor Authentication (2FA)

OTP verification is mandatory for withdrawals and password changes on VB999. Never share the OTP code sent to your phone with anyone — our support team will never ask for it.

8 Policy Changes

VB999 reserves the right to update this Privacy Policy as needed. Any changes will be reflected with a new date on this page. For significant changes, you will be notified in advance via SMS to your registered mobile number or through an in-app notification.

Minor updates — such as language refinements or clarifications — may not be announced separately. It is a good habit to check this page occasionally.

Continued use of VB999 after a policy update will be considered acceptance of the revised policy. If you do not agree with any changes, you may close your account by contacting support.

For any questions or concerns regarding this policy, support@vb999.topEmail us at. Our privacy team typically responds within 48 hours.

Our Commitment

How Your Data Is Protected on VB999

Not just words — your privacy is protected through both technology and policy

Never Sold to Third Parties

VB999 never sells your information to advertising companies or data brokers. Your data is used solely to serve you.

Military-Grade Encryption

TLS 1.3 and AES-256 encryption — the same technology used by banks and military institutions — is what protects your data.

You're in control

Your data belongs to you. You have the right to view, correct, or request deletion of your information at any time.

Restricted Access

Your information is accessible only to staff who need it. Every access is logged and regularly audited.

Deleted After the Retention Period

Each type of data has a defined retention period. Once that period expires, the data is automatically and securely deleted.

Regular Security Audits

Independent third-party experts conduct regular security audits of VB999. Any vulnerabilities identified are addressed immediately.

❓ Frequently Asked Questions

Common Questions About Privacy & Gaming

Yes, VB999 supports accumulator or parlay betting — meaning you can combine selections from multiple matches into a single bet. Here's how it works: go to the Sports section and click on your preferred matches, selecting the team or outcome you want to bet on. Each selection will be added to your bet slip. Once you have two or more selections, the slip will display an "Accumulator" or "Combo" option. Enter your total stake and the potential payout will be shown based on the combined odds. Keep in mind — to win an accumulator, every single selection must be correct. If even one is wrong, the entire bet is lost. That said, when everything comes through, the payout can be significantly higher. The maximum number of selections allowed per bet slip is shown on the slip itself.

Setting up responsible gaming tools on VB999 is straightforward and entirely in your hands. Log in to your account and go to the Profile or Settings menu — you will find a "Responsible Gaming" option there. You can set deposit limits on a daily, weekly, or monthly basis — once a limit is set, the system will not allow you to deposit beyond that amount. Session limits let you control how long you can play in one sitting; when the time is up, the system will automatically log you out. If you wish to self-exclude, you can request a temporary account suspension ranging from 7 days to 6 months — simply contact support. Reducing a limit takes effect immediately, while increasing a limit only takes effect after 48 hours — this cooling-off period is intentional, to prevent impulsive changes.
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