When you use VB999, you share certain information with us. This page explains clearly what that information is, where it goes, how it's used, and who can see it.
By using VB999 (vb999.top), you are considered to have read and accepted this Privacy Policy. If you have any questions, Help CenterContact us at.
Vb999 only collects the information necessary to keep the platform running smoothly and to serve you effectively. Below, we break this down into two categories — what you provide directly, and what the system collects automatically.
Information you provide directly:
What the system collects automatically:
VB999 never collects your mobile banking PIN, password, or OTP code. If anyone asks for this information, it is a scam — report it to support immediately.
We collect your data for one purpose only — to serve you better. VB999 does not share your information with advertising agencies or sell it to third parties. Below is a breakdown of exactly what data is collected and what it is used for.
| Data Type | What it's used for |
|---|---|
| Mobile Number | Account verification, OTP delivery, payment linking |
| NID Details | KYC verification, age confirmation, fraud prevention |
| Payment Information | Deposit & withdrawal processing, transaction verification |
| Device & IP Information | Security monitoring and multi-account detection |
| Gaming History | Bonus calculation, VIP tier determination, and responsible gaming monitoring |
| Support Conversations | Troubleshooting and service improvement |
Gaming history serves a specific purpose — ensuring responsible gaming. If a member's betting patterns show unusual changes, the system flags this and, where necessary, sends the member an alert. This is part of VB999's commitment to player welfare.
VB999 does not sell your personal information to third parties or share it for advertising purposes — that is a core commitment. In certain specific circumstances, however, limited data sharing may occur.
When we are required to share data for legal reasons, we will endeavor to notify you in advance, unless prohibited by law. VB999 has no agreements to share your information with any marketing or advertising company.
Third-party websites or apps have their own privacy policies that apply when you visit them. Those platforms are outside VB999's control.
VB999 does not retain your information indefinitely. Each category of data has a defined retention period, determined by operational necessity and legal requirements.
After the designated retention period, your data is securely deleted. You may request early deletion at any time; however, certain data may not be removable before the period ends due to legal obligations.
VB999's website and app use cookies. Cookies are small data files stored in your browser that make your experience smoother and more personalized. They are harmless and do not directly store personal information.
Keeping your login session active and verifying security. The site cannot function without these.
Which pages are visited most and where issues arise — used to improve the site.
Your language preference, theme, and last played game — remembered for your next login.
Detecting suspicious login attempts and preventing CSRF attacks.
You can disable cookies at any time through your browser settings. However, disabling essential cookies will prevent key features such as login and payments from working. The VB999 app uses local storage rather than cookies — this data remains on your device only.
As a VB999 member, you have important rights over your own data. To exercise these rights, contact our support team — requests are typically processed within 72 hours.
You may request to view all the information we hold about you.
You can request that any inaccurate or outdated information be corrected.
You may request deletion of your data, unless we are required to retain it by law.
You can request that we stop processing your data for specific purposes.
You may request a copy of your data in a portable format.
You can withdraw your consent to marketing communications at any time.
To exercise these rights, support@vb999.topEmail us at. Include "Privacy Request" in the subject line along with your registered mobile number. Your request will be processed after identity verification.
Vb999 follows the highest industry standards to protect your data — with security measures in place at both the technical and administrative levels.
In the event of a data breach, VB999 will notify affected members within 72 hours and take all necessary action. Please note that the security of your device remains your own responsibility — use a strong password and never share your login credentials with anyone.
OTP verification is mandatory for withdrawals and password changes on VB999. Never share the OTP code sent to your phone with anyone — our support team will never ask for it.
VB999 reserves the right to update this Privacy Policy as needed. Any changes will be reflected with a new date on this page. For significant changes, you will be notified in advance via SMS to your registered mobile number or through an in-app notification.
Minor updates — such as language refinements or clarifications — may not be announced separately. It is a good habit to check this page occasionally.
Continued use of VB999 after a policy update will be considered acceptance of the revised policy. If you do not agree with any changes, you may close your account by contacting support.
For any questions or concerns regarding this policy, support@vb999.topEmail us at. Our privacy team typically responds within 48 hours.
Not just words — your privacy is protected through both technology and policy
VB999 never sells your information to advertising companies or data brokers. Your data is used solely to serve you.
TLS 1.3 and AES-256 encryption — the same technology used by banks and military institutions — is what protects your data.
Your data belongs to you. You have the right to view, correct, or request deletion of your information at any time.
Your information is accessible only to staff who need it. Every access is logged and regularly audited.
Each type of data has a defined retention period. Once that period expires, the data is automatically and securely deleted.
Independent third-party experts conduct regular security audits of VB999. Any vulnerabilities identified are addressed immediately.
Common Questions About Privacy & Gaming